Our Services
How do we serve !
Multi-disciplinary Project Organization
The complex nature of today's business process and decision-making need to be supported by a multi-disciplinary professional service approach. Coupled with our qualification, knowledge and experience in a broad spectrum of business processes, we have the unique capability to bring together the various management and technology disciplines needed for the project.
Through a strong team of skills and resources, our consultants manage major projects with project management skills, specialized expertise and local knowledge of the client's business, from strategic planning through implementation.
Services will be delivered by consultants who are the best people in this field, highly qualified degree holders & professionals, have received thorough training and with solid experience throughout their careers. We constantly reinforce our quality standards and our commitment to our clients. In order to maintain this standard, ISO-Xpert invests a lot in training for our professionals.
Our consultants share a common culture, uniform service methodology and a common commitment to excellence using state-of-the-art techniques to provide practical and value-added solutions to the clients. This is further enhanced by working closely with Top Management in the provision of service and review of project status.
Communications
Within ISO-Xpert, we share knowledge through a well organized management system which utilizes a large database of technological information, business and management models. We operates an intelligent network for the effective coordination and communications among our professionals. As such, we can quickly bring skills and expertise from our pool of consultants to deal with the complex, specialized or unusual issues that might arise and to meet any specific service the client requires.
When communicating with the clients, we make intensive use of the internet and for some materials which are not possible to be transmitted through the internet, we frequently employ professional courier service so as to enable information is delivered to the client in a fast and reliable manner. Internally, we have established effective channel for communication between Top Management and staff so as to ascertain that we provide quality, responsive and value-added service to our clients at all times.
Value for Professional Charges
We want our clients to benefit from our service and we are dedicated to providing value-added solutions. We understand that the value for our charges is determined by our clients. So we have to continually monitor their level of satisfaction with our services and we intend to provide our clients with most cost effective professional services that demonstrate the value for money.
Gap Analysis (Online/Visit)
The Project implementation initiative typically begins with a Gap Analysis, in which a consultant from ISO-Xpert compares your company's current quality system, if any, to the ISO 9000, SA-8000, QS-9000, ISO 14000, OHSAS 18001, HACCP, ISO/IEC 17025, CMM or BS7799 elements.
Write the Manuals & Procedures
ISO-XPERT will write your company's Quality Manual, a document that aids in implementing your quality system; communicates policy, procedures and requirements; outlines goals and structures of the quality system and ensures compliance.
Liaise with Registrar
ISO-XPERT will act as liaison between your company and the registrar, an accredited, third-party firm that performs an audit of your quality system, documentation and implementation in order for your organization to become registered.